Plan Your Visit

Plan Your Visit

Opening Times and Admission Prices

Book your tickets online in advance to get our best prices!*

*Our Best Price guarantee is subject to availability and restrictions may apply during peak holiday periods. Please contact 0845 498 9411 for more information on closedown periods.

York’s CHOCOLATE Story is a fascinating fully guided tour through the history of York's most famous chocolate-making families and their finest creations.

Opening Times

Open daily 10am - 6pm (the last tour is at 5pm).

Tours take place daily approximately every 15 minutes, your tour will last just over an hour.

Closed 25 & 26 December and 1 January.

Admission Prices

You can book your tickets on the door, or get our best prices by booking online and York residents can get 1/3 off admission** with our Chocolate Sundays offer. 

If you are visiting York's CHOCOLATE Story with 15 or more people you can take advantage of our Education information.

Walk-up Prices
Adult £10.50
Senior Citizen £9.50
Student £9.50
Child (aged 4-15 years) £8.50
Family of 4 (max. 2 adults) £32.50
Family of 5 (max. 2 adults) £39.50
Child Under 4 FREE

Advance Booking Prices*

We recommend booking online in advance if you have a particular day or time you wish to visit to avoid disappointment as our tours can sell out. You will also save up to 10% at certain times when you book online in advance.

*Advance booking prices are subject to availability, restrictions apply.

Chocolate Sundays Prices**

York residents can receive 1/3 off our on the door admission rates on presentation of proof of York residence on Sundays.

**Valid only on Sundays, not valid on Bank Holiday weekends (please see below for full T's and C's)

Admission Information

  • We offer concession rates for students (on production of a valid student card) and the over 60s. Children under the age of 4 are free of admission charges.
  • We offer a free admission place for individuals who require the support of a carer, please present appropriate ID when collecting your ticket.
  • We also offer discounted rates for groups of 15 people or more, please see our groups page for more information.
  • Please note that children under the age of 16 must be accompanied by an adult (aged 18+) on the tour.
  • Please note that if you are bringing young children the tour does contain one video which includes a brief scene of ancient combat, therefore parental guidance is recommended.

Chocolate Sundays Terms and Conditions

  • Valid photo ID proving York residence must be supplied 
  • One discounted admission ticket will be issued per valid York photo ID
  • Only available on walk-up admission - this offer is not available online, over the phone or to book in advance.
  • Not available on Bank Holiday weekends.
  • Not to be used in conjunction with any other offer or discount and not exchangeable for cash.