Plan Your Visit

Plan Your Visit

Opening Times and Admission Prices

Book your tickets online in advance to get our best prices!*

*Our Best Price guarantee is subject to availability and restrictions may apply during peak holiday periods. Please contact 01904 527765 for more information on closedown periods.

York’s CHOCOLATE Story is a fascinating fully guided tour through the history of York's most famous chocolate-making families and their finest creations.

Opening Times

Open daily 10am - 6pm (the last tour is at 5pm).

Tours take place daily approximately every 15 minutes, your tour will last just over an hour.

Closed 25 & 26 December and 1 January.

Admission Prices

You can book your tickets on the door, or get our best prices by booking online and York residents can get 1/3 off admission** with our Chocolate Sundays offer. 

If you are visiting York's CHOCOLATE Story with 15 or more people you can take advantage of our Education information.

Walk-up Prices
Adult £10.50
Senior Citizen £9.50
Student £9.50
Child (aged 4-15 years) £8.50
Family of 4 (max. 2 adults) £32.50
Family of 5 (max. 2 adults) £39.50
Child Under 4 FREE

Advance Booking Prices*

We recommend booking online in advance if you have a particular day or time you wish to visit to avoid disappointment as our tours can sell out. You will also save up to 10% at certain times when you book online in advance.

*Advance booking prices are subject to availability, restrictions apply.

Chocolate Sundays Prices**

York residents can receive 1/3 off our on the door admission rates on presentation of proof of York residence on Sundays.

**Valid only on Sundays, not valid on Bank Holiday weekends (please see below for full T's and C's)

Admission Information

  • We offer concession rates for students (on production of a valid student card) and the over 60s. Children under the age of 4 are free of admission charges.
  • We offer one free admission place to a carer with individuals who require their support, please present appropriate ID when collecting your ticket
  • We also offer discounted rates for groups of 15 people or more, please see our groups page for more information.
  • Please note that children under the age of 16 must be accompanied by an adult (aged 18+) on the tour.
  • Please note that if you are bringing young children the tour does contain one video which includes a brief scene of ancient combat, therefore parental guidance is recommended.

Chocolate Sundays Terms and Conditions

  • Valid photo ID proving York residence must be supplied 
  • One discounted admission ticket will be issued per valid York photo ID
  • Only available on walk-up admission - this offer is not available online, over the phone or to book in advance.
  • Not available on Bank Holiday weekends.
  • Not to be used in conjunction with any other offer or discount and not exchangeable for cash.